Account Manager.

Full Time | Buffalo, NY

The Account Manager supports the execution and management of recruitment campaigns. The Account Manager is focused on ensuring that recruitment campaigns are meeting or exceeding projected goals. Account Manager responsibilities to include, but not limited to:


  • Coordinating with Project Management team to identify campaign needs and division of responsibilities
  • Developing internal strategy documents including creative and media briefs
  • Reviewing creative materials to ensure strategic direction
  • Coordinating internal departments (creative, media, digital, etc.) to ensure that departments are aligned and working toward client goals
  • Reviewing and evaluating study data
  • Providing recommendations for optimizations based on review of data
  • Drafting and presenting metrics to clients on weekly basis
  • Working with Business Development to draft necessary estimates/contracts
  • Leading client meetings including weekly meetings, Investigator Meetings, ad hoc meetings
  • Ongoing client communication throughout duration of recruitment
  • Preparing necessary final reports and case studies
  • Preparing necessary monthly billing


  • Four-year college degree
  • Five to seven years of analogous work experience (marketing, advertising, healthcare, customer service)
  • Strong computer skills (Microsoft Word, PowerPoint, Excel, Google Drive)
  • Strong verbal and written communication skills
  • Attention to detail
  • Ability to prioritize and manage workload
  • Comfortable working in a collaborative environment


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